Hyatt Regency Indian Wells – Palm Springs

When booking this trip I had made a deal with my husband, there was going to be some rest and relaxation aspect to our trip where ever we decided to go.  He wanted a vacation where he could relax for the entire trip and I wanted some down time but also wanted to do some sigh seeing and exploring a new city.  We came to a compromise…kind of…where the first leg of our trip we were going to be active..ie LA and then we would head to the dessert oasis of Palm Springs for some real downtime.    Picking a place to stay is uber important and much needs to be considered.  Is the resort close enough to stuff if we wanted to do if we decided to venture off? Is there enough for the kids to do? How many pools are on premise? How is the food ? I can go on….so after much consideration, reading reviews, stalking other people’s Instagram posts and blogs we landed on the Hyatt Regency Indian Wells.

Location

Since we were going to be driving from LA we were hoping for a smooth drive…I know a pretty tall order.  What we thought was going to be a breezy 2.5 hour drive really turned into 4.5 hours with one pit stop to grab food.  We drove through Palm Springs till we got to the town of Indian Wells which is nicely nestled in a residential community with scattered hotels, restaurants, and resorts.  Our drive into the resort was pretty magical, you think after spending 4.5 hours in a car with picturesque mountains adorning  both sides nothing could really beat that.  Well, enter perfect rows of immaculate palm trees.  The sun was shining and we were surrounded by both palm trees and mountains, really what more can you ask for??? My husband has decided we are going to retire there, we still have a ways to go..but hey everyone needs to work towards a dream!

Check In

Our check in experience was OK, we were welcomed as Hyatt members which was great.  This is a personal touch as its nice to be appreciated as repeat customers.  I had to ask a lot of questions that I wish the individual checking us in would have provided me.  As we were the only family checking in a bit more time explaining where everything was or a map would have been nice as the property is quite large and has a lot to offer.  I did provide this feedback after my stay through a survey link the hotel had sent and someone from the management team responded to me promptly.  I always wonder where the comments go, Hyatt it’s nice to know that someone is listening and you take customer service to the next level.

The Resort

The resort is magnificent.  There are a few restaurants to choose from as well as a bar, spa, lagoons, golf course, swimming pools , kids slide area, all spread across 45 lush acres of greenery.  We checked into our room and went for a nice walk around the grounds to familiarize ourselves with the resort as that was going to be home for the next 3 nights.  We got a great summer deal where we paid for 2 nights and got the 3rd night free.  We were amazed that we were able to score such an amazing property for the great deal that we got, we were also there during the week and were able to take advantage of the discounted rate.  They are going to be expanding and building an amazing water park over the next year, we were sad that we weren’t able to check it out…but the concept of the new space looked incredible.

The Rooms

The rooms were very spacious, we had a suite with 2 queen beds and a sitting area which led out to a balcony over looking the pool.  Our deluxe room was about 550 square feet leaving ample room for our family of four, the girls were able to relax in their space and move around freely which was a bonus.  Our room was on the 2nd floor and a bit of a walk to the elevators and to get to the lobby but we did not mind as it helped us get some exercise as we had no desire to actually exercise on vacation:) The bathrooms were also very spacious with a roman bath and a glass stand up shower, very easy for us to use as a family with small kids.

The Pools

The resort had about seven swimming pools, whirlpools and water slide.  We pretty much stayed at the main pool as it was the largest but did visit the smaller pools when we wanted to relax.  There was also an adults only pool towards the back of the hotel that we didn’t get to utilize but did hear some great music wafting from there.  They have an awesome water slide as well which the kids and us bigger kids got to enjoy, because the resort was not super busy we just had to let the life guards know we wanted to use the water slide and they would turn it on for us. There area also poolside cabanas that you can rent, we were lucky enough to score it one day and enjoyed being able to lounge there and get some reprieve from the heat!  I should mention we visited in the end of August where the temperature soared to over 100 degrees Fahrenheit.

The Food

The first night we got there the main restaurant Lantana was closed and we only the lobby lounge Agave Sunset that was serving food which was ok, pretty typical bar food.  They had a special for $5 sangria which were refreshing and our go to drink for the rest of the stay. The next morning Lantana was open for breakfast and we thoroughly enjoyed our breakfast there (pictured below are the breakfast burritos and smoked salmon bagel), it was delicious and started off our morning just perfect.  We also had breakfast included in our daily rate and this was a very nice perk, the prices were pretty reasonable but when something is included you don’t have to worry about carrying cash.  We also grabbed some Starbucks at the Citrus Marketplace which was open all day for quick snacks, ice cream, some essentials etc.  At night we liked to venture out as there were tons of restaurants near by and we wanted to take advantage and try as many different places as possible!

Camp Hyatt – Kids Club

Hyatt has a kids club on site where you can register your kid(s) for a half day or a full day where they will do fun indoor and out door activities for an additional cost.  The kids wanted to try it out and the hubby and I didn’t mind some time to ourselves so we registered them for a full day of camp.  The camp is located on the first floor of the hotel and have a nice space where the kids can play with the resident iguana and turtle! The girls had a full day of decorating a piggy bank which they got to keep, watching movies, swimming, doing arts and crafts, and playing with the many toys.  Another added bonus is that lunch is provided, making it a pretty stress free day for us.  When we went to pick up the girls they came with us very begrudgingly as they had made friends with the other kids in the camp and decided they were far more fun then us!  I should also mention both girls have nut allergies and we talked to the Manager about it, the team went above and beyond to ensure that they would handle the allergy with the utmost care.

The End

In conclusion we had a wonderful 3 nights at the Hyatt Regency Indian Wells and really took advantage of what the resort had to offer.  It was nice that we had gone mid week and the resort was quieter as they were preparing for the Labour Day rush.  We really enjoyed the location, rooms, pools, grounds, and camp Hyatt the most.  The rate we got was amazing and would definitely return back to this property.  Thanks Hyatt for a super enjoyable stay!

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